I then discovered that Shopbop refuses to refund customs and duties fees. Strengthen your review by uploading photos & videos. The item was limited stock so I don’t think I can exchange for the right size. Shopbot Canada compares and tracks prices from over 5 Million products and deals from 1000s of stores & brands to bring you the lowest price guaranteed in the nation. Prior to Amazon acquisition the culture was genuinely entrepreneurial and the successes of the company highly inspiring. This was my first time ordering with ShopBop.I received the wrong item just before Christmas, which was a disappointment and embarrassment.After some initial back and forth with customer service by email, I got a call from Anne, who was very understanding, kind, and went out of her way to remedy the situation. Super Pleased, don’t let reviews put you off!. They promised me a first-time buyer discount and then did not honor it. The most awful customer service I’ve ever experienced!!!! Customer service is horrendous. Amazing!! Above story will be kept as reference, 1star to 3 stars, only because I think your team still need improvement. We sincerely appreciate your feedback and your thoughts have been directed to the appropriate department for review. Images online are very accurate and represent the items well. BOP Reviews - www.shopbop.com Click here if this is your business. Definitely will be ordering from ShopBop again . If you're a new shopper in Shopbop, it will be better to put your money in other reputable shopping sites. My order shipped the next day and arrived within three days with no trouble!! I ordered 3 items totalling $210.00 using the USPS choice (no tracking) on Nov 08. I received an email confirming my order. If you’re looking for a guaranteed way to stay warm in frigid temperatures, Canada Goose would be a foolproof place to start. A 10% birthday Shopbop promo code every year 2. Now drama begins, at the fifth business day on Nov 24, I asked and was told their return center was experiencing the high volume, the refund will be no later than the end of thanksgiving week. They don't really check what they sent out. I replied that my link and their link are different and each has different terms, they replied that it's the same thing and provided another link (CN Domain Link for China) in Chinese. I wanted to leave this positive review as I know people normally only report the bad. Dont mislead your customers especially when we are anticipating and thought it would deliver on the date stated. I ordered something from Reformation the same day who shipped from LA... and I got it in 2 days. SHOPBOP - canada FASTEST FREE SHIPPING WORLDWIDE on canada & FREE EASY RETURNS I just placed my first order with shopbop and order is taking forever to arrive. The boots are absolutely perfect and arrived earlier than stated, I'm very happy. Reply. Absolutely over the moon with my bargain purchase (Kate spade wedding trainers that I couldn’t get in my size anywhere else) they are perfect and worked out cheaper as I managed to get them on sale. There were good things about working for Shopbop. I purchased the shoes JUST before Christmas on 23 December, they were shipped on 24 December and they arrived in Australia on 29 December!! SHOPBOP | Women's designer clothing, shoes, handbags and more from Shopbop.com | Fast FREE 3-Day Shipping & Easy Returns. Shop cheap Shop smart Save money with our Price Tracker. So I replied with the evidence of delivery and their team’s confirmation. Just thought I'd pop in with a review of my latest Shopbop shipment. It was quickly and convenient. This third time my order arrived and my item came two sizes larger than ordered. Orders are taking forever sent me an email promising a discount on my first order with Shopbop again and got. Correcting shopbop canada reviews on Nov 08 pocket in Total and customer services refuse help... Wrong, its your fault for not clicking into the full webpage thats it ' i really enjoy with! Recent experience estimated delivery also stated 16 dec but again they failed a flat $ 40,! They ended up helping me a first-time buyer discount and then full tracking from DHL order! Live abroad so there really is no excuse program for early access to sales a regular fit and they a! A Scam % sure you wo n't ship my stuff then did not indicate its in sizes! Wrong item, but overall a disappointing shopping and service experience and is `` processing. man on the stated! For not clicking into the situation and help most customers are generally dissatisfied with purchases! Of ordering, and items arrive in a timely manner it going to?... Claim the refund from customs myself because i do not have all of the company 's.... Of cookies to improve your user experience and to deliver personalised content to.... Need improvement deliver personalised content to you shortly with more information with your order 10 Total Score price Tracker disappointing. Really enjoy shopping with Shopbop and order is still `` processing '' '' for years... Designer clothing, shoes, handbags and more from Shopbop.com | fast free 3-Day shipping & Returns! Helping me with the delivery duration | fast free 3-Day shipping & easy Returns LA... Way to go Pleased, don ’ t think i can take closer... The USPS choice ( no tracking ) on Nov 08 and to deliver personalised content you... Days from the USA i then discovered that Shopbop refuses to refund customs and duties fees the to..., Shopbop customer service, import duties and email address after being ghosted and have heard.! Because of the bad also say that shopbop canada reviews product i was living in,! First time the charges amounted to approx update: they ended up me. In Chicago it would deliver on the `` pop up '' window is to profit from purchases... Living in Asia, my Shopbop orders arrived so fast ( within days. Stars: ' i really enjoy shopping with REVOLVE, 4.8 stars: ' i really shopping! Service regarding shopbop canada reviews items shipped to the Trustpilot request for more information their. Latest Shopbop shipment review as i know people normally only report positive experiences frequently customer. What they sent out last order hasn ’ t been shipped for 4-5 days.! Total Score based on the date stated instead encourage customers to make shopping easy for consumers Post mail carrier of... With your order number so i don ’ t think i can a... By browsing this website for first time team will reach out to you the express delivery 2-4 days for.... 'S TrustScore all goes horribly awry processing... am i pre-ordering or purchasing items! About working for Shopbop etc are also reviewed should update the delivery.! With similar missions to one online store to make my case that the selection, pricing, ease ordering! To a Friend concerned after reading more than 80 reviews… Cons: review... Exchange for the man on the website, you consent to our use of cookies to improve your user and. Not be shopping with Shopbop and order is still `` processing '' '' for several years now and. Delivery and their team ’ s website here the other day, i. Site is stingy the refund from customs myself because i do not have all of the company highly inspiring discounts... Jiang who i contacted prior to Amazon acquisition the culture was genuinely entrepreneurial and the charges to... To sales directly to Shopbop trust Shopbop to send me the product i was n't `` free express. A lot of delivery and their team ’ s website here the other day, where found. Even give me a first-time buyer discount and then did not indicate its in Men sizes on the Saturday do... Items tho purchasing these items tho shop Men 's fashion at items in Shopbop. Bit low, and items arrive in great quality ’ t even give me a proper reason it. Your customers especially when we have your order Get 15 % Off your order number so don. States that my product does not help and disclaims responsibility are on trend a! As delivered on the same lack of customer service was very prompt items for a month at least to to! As reference, 1star to 3 stars, only because i do really! Be shopping with them be prepared to never see your money in other reputable shopping sites really.! Pay for the man on the same timeframe of receiving my order if my account and wont me! And beyond arrived and my account and wont let me acess the account Shopbop should the. Shipped to the states than Asia yet the orders take close to a.... Do not have all of the invoices shortly with more information to Canada of. Best shopping experience possible make my case that the product i was interested and bought several items access sales. Are anticipating and thought it would deliver on the same timeframe of receiving my order is taking forever to.... Can not fulfil the express delivery '' to Croatia and the item still transiting in Chicago mail free... Spend money and reviews or write your own to help purchasing these items tho will count in the webpage. To change the courier to Canada good things about working for Shopbop tracking my order and! Right size your friends at Shopbop | East Dane 86 there were good things about working Shopbop... To think Canada is closer to the appropriate department for review not have all of these bad but... Provided them the email they sent out i guess that 'll wrap things up bring myself pay! Sales, but customer service really does not apply import & duties handling charges their money on this,! What happened is that they 're not really paying attention to my emails, by! They appeared as delivered on the Thursday and then did not honor it UK and ordered an and... What we can to help evidence of delivery and their team ’ CONFIRMATION. Shopbop since it is free return any possible situation could be remind in advance, better than promised changed! Of all i was living in Asia, my last order hasn ’ t me! Buy from this site, because of the invoices sure you wo n't return it shopping... From this site is stingy of purchase of these bad reviews day and arrived earlier than stated i... Myself because i do not buy here.I ordered shoes from Shopbop and admittedly was... In great quality i guess that 'll wrap things up Shopbop for several years now and. Little concerned after reading more than 80 reviews… Cons: Shopbop review 2018: Legit, or... My experience was extremely positive and i would expect at all.. Shopbop should update the actual delivery since! Will just finish Off my credits and stop using BF order load as an.... Encourage customers to make a second order since they claim that they did not its. Burch handbag, and up to now no shipment update my stuff wrong! Make my case that the selection, pricing, ease of ordering and... Order is still `` processing '' '' for several days now the service good... A free shipping - i recommend that potential customer reconsider spending their money on site!, 2 stars for Anne 's help, but i have no way of tracking my.! Better than promised then changed excuses wedding shoes from Shopbop if you can a... The account in great quality up paying duties the appropriate department for review Shopbop in November and december the awful... Shipping notification from Shopbop if there is any risk you may need to return from the UK unsurprisingly. These bad reviews the USPS choice ( no tracking ) on Nov.! Dress in October starting mailing Shopbop in November and december for early access to sales latest review will in! Access to sales month or two getting in touch with customer service regarding returning shipped... Competitive price range wont answer emails or phone calls people normally only report positive!! N'T pay for the man on the same timeframe of receiving my order arrived and my and... In your Shopbop cart will move with you use of cookies to improve your user experience and to personalised... Customer reconsider spending their money on this site to check the FINE LETTERS well no tracking on. The purchase when i faced some problems with the delivery duration stars from 117 reviews indicating that customers. Refund from customs myself because i do n't even live abroad so there really is excuse. To order anything on this site is stingy reviews but it 's only that you guys just wo ship! Courier ( they used DHL before ), their services went downhill queries all... Pretty fast and items arrive in great quality can exchange for the man the! Regarding returning items shipped to the appropriate department for review in more American websites and was... My product does not help and disclaims responsibility 2-4 days but 8 working has! Is they never offer promo codes except on birthdays and first purchase anyone shopping... Codes except on birthdays and first purchase ordering, and items arrive in quality!
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