For what its worth I've worked for Enterprise for 11 years and one of the prime directives is customer service. You must be a member in order to leave a comment. . How can I make Avis refund this surprise $4,228 car rental charge? Then you can have your hissy fit and maybe mommy will bring you your binky. The miscommunication may be at the enterprise level (sorry, I just couldnt help myself). She must be Flo from the insurance company commercials. To make a payment, PLEASE SELECT THE CORRECT RENTAL CAR COMPANY from the list below. It may not be copied without the written permission of Ripoff Report. 5. JavaScript is disabled. So, this is the first of many updates regarding this Fraudulent Activity being committed by Enterprise Rent A Car. Surrey REBUTTAL BOX
One time even saying they processed the refund. Site by Old Town Media, Inc. Latin America & Caribbean Car Rental Locations. boca raton florida, IMMANUEL BELCHER MR IMMANUEL BELCHER IMMANUEL BELCHER EAE MANAGEMENT GROUP, AMADA RECORDS, EAE RADIO, DJ GRID USA, THE DJ GRID, HUSH MEDIA NETWORKS, IMMANUEL BELCHER, VIP RECORDINGS, onexdigital.com, radiopushers.tv slanders former employees while keeping millions of dollars in profits off of their ideas Jacksonville, Florida, Loyalty Enterprise LLC DOT#3715491 Anthony Lila owner Shaneeza Lila Wage Theft Bay Shore New York, Exact Data I purchased a business list and they refused - ignored me when I gave them an exact number of duplicates I wanted exchanged for good numbers. No. IN BUSINESS. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. As a former employee at both the Damage Recovery Unit AND multiple rental branches, I get tired of hearing the complaints and rantings of disgruntled customers. Managing or making reservations (24 hours) (844) 354-6962: Customer Service (7am - 7pm CDT) (844) 357-5138: Roadside Assistance (24 hours) (800) 803-4444 Now why not tell us why they are your FORMER employer. They will file a damage report and set up tow services for the damaged vehicle if it is no longer drivable. ENTERPRISE RENT- A- CAR - DRU2@ehi.com Enterprise rent a car send me a bill for $1,578.88 for damages to a rental vehicle that i did not cause P O BOX 843369 Kansas City MO USA 64184 Nationwide. To see this page as it is meant to appear, please enable your Javascript! Copyright 1997-2023, Ripoff Report. Los Angeles California, Enterprise Holding, Inc. Enterprise Rent A Car Falsely Charging for Loss of Vehicle Due to Theft Dearborn Michigan, Enterprise Rent A Car Calgary Canada Negligence on checking tires on cars Calgary Alberta, Enterprise Rent a Car Enterprise Insurance Scam! Please select a topic below so we can provide the best assistance. Grabbing and handing over at the same place will certainly bring you a far better cost than a one-way rental charge. I just returned a car today, and they told me that there was hail damage and charged me the deductable of my insurance policy, which is $500. Enterprise Rental Car Damage Recovery Unit Phone Number, Various other times, we have actually decreased insurance as well as they proceed to frighten the stuffing out of you until you give in as well as acquire their outrageous insurance coverage plan. . Vrbo took my $1,270! Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. It might just be one hand (the local branch) not knowing what the other (Enterprises Damage Recovery Unit) was doing. Roswell Georgia, Enterprise Rent-A-Car of Highlands Ranch Unethical Business Practices from Enterprise Rent-A-Car of Highlands Ranch Highlands Ranch Colorado, Enterprise Enterprise Rent-A-Car Potential Identity Thieves and Flim Flam Artist Charleston South Carolina, Enterprise Rent a car Did not ionform me that the car I was given would exceed my coverage limits. Then I visited our local Enterprise branch and a manager told me the same thing the damage claim was a mistake. It may not display this or other websites correctly. There are 60,000 plus employees in the company so there are bound to be some bad apples in the group. 06:59 AM. of Motor Vehicles to verify I no longer have had this vehicle after 12/05/2020. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Chicago Illinois, The Opal Cave, Lightning Ridge, Australia. So whats going on here? In fact, I bet the person who helped you with it probably mentioned that when they were discussing additional coverage. GB 215 5573 14 Wednesday, July 10, 2019 at Enterprise Holdings- Damage Recovery Unit, 4800 Wheaton Dr., Ste. She says the vehicle was in perfect condition when she returned it. According to the Rental Receipt I printed online it has the Start Date as 1/3/2012 @ 4:48pm and End Date as 1/4/2012 @ 7:53am. 225 South Meldrum, Fort Collins, CO 80521 (970) 482-3746 email: [emailprotected], 2022 Moving Fort Collins Forward Campaign New Members, Northern Colorado Prospers Strategic Initiative. Had you read the contract, you'd have known that you were responsible for damages regardless of fault. Apparantly Enterprise also tried to recoup funds from my insurance Co and when I showed them the copy of my sales receipt they rejected your claim. YOU declined the coverage, convinced that your insurance would cover you in the event of damage to the vehicle. Yes, it can be that easy. I let the agent went ahead and did what he needed to do, and went home, put my thought together, and wrote a nice letter to the customer service through their website. This is the best way to manage and repair your business reputation. I received a letter on August 6th 2021 from Enterprise Damage Recovery Unit addressed to my husband Arthur Verkler with customer # 17355376 claiming we are responsible for damage to their vehicle. |, if you obtained the automobile with a complete container in it to make certain to plan additional time in your day to load up the auto before you return it. Contact Information CORPORATE OFFICE 301 Lacey Street West Chester, PA 19382 Phone: 610.235.4600 Toll Free: 888.713.4183 hello@enterpriserecovery.com HOURS OF OPERATION Monday - Thursday 8am - 7pm ET Friday 8am - 5pm ET Saturday 9am - 2pm ET CONNECT WITH US Recovery Specialist (Current Employee) - Kansas City, MO - May 7, 2021. Prior to dropping truck off I put $15 of gas in tank so it was at the gas level I rented it. Occasionally the benefit for us deserves the fee, but sometimes its not. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I recently rented a car from Enterprise. Claimed I did the damage on returning it. Rental auto firms will bill a costs on the gas instead of your comfort. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Roswell Georgia, Enterprise Rent-A-Car of Highlands Ranch Unethical Business Practices from Enterprise Rent-A-Car of Highlands Ranch Highlands Ranch Colorado, Enterprise Enterprise Rent-A-Car Potential Identity Thieves and Flim Flam Artist Charleston South Carolina, Enterprise Rent a car Did not ionform me that the car I was given would exceed my coverage limits. 2011 - 2023 Fort Collins Area Chamber of Commerce. I need to keep in mind that, like resort evaluations, I take several evaluations with a grain of salt. At Enterprise, we focus on building your skills, your confidence, your community and your career. Estimated amount consumers saved since 1997: $15,590,010,907. Scamming good people out of money. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. 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Gave me a dirty SUV, that smells and keeps breaking down and theyre refusing to fix it or exchange the vehicle. If you have any questions, please . Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Unheard of in 2019. We immediately called the Enterprise location from which wed rented the car and asked about the damage claim. We immediately called the Enterprise location from which we'd rented the car and asked about the damage claim. DRU requests that I submit my insurance carrier info so they can bill my Insurance. Well Paul,FORMER employee, I guess you haven't read the hundreds of complaints against your FORMER employer on this site alone for this same scam. They praise quantity over quality and promote people who take shortcuts and penalize those who take their time. Who's crazy enough to start this website? It seems the dealership was telling a woman there was a dent in the car for which she was responsible. A manager said that it must be a mistake and to delete the email and everything would be fine. If, after doing so, you are still in need of some assistance then you may contact us at: Learn about our Business Rental Programme. By the way, your FORMER employer tried to pull the same scam on me several years ago, but after a word of prayer your FORMER employer had a change of heart. This report was posted on Ripoff Report on 08/09/2021 12:12 PM and is a permanent record located here:
Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Enterprise Rental Car Damage Recovery Unit Phone Number, Link to next post: Enterprise Car Rental Delray Beach Florida. One of my leading rental automobile ideas is to discover exactly how to check out reviews successfully. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Enterprise Rent-A-Car. Enterprise Rent-A-Car When you get here, possibilities are youll be able to get an upgrade. Gave me a dirty SUV, that smells and keeps breaking down and theyre refusing to fix it or exchange the vehicle. Show customers why they should trust your business over your competitors On 1/3/2012 @ 4:48pm I rented a New Chevy Extended Cab Pickup from Enterprise Rental located at 409 S. Roxboro St, Durham, NC 27701 Phone Number 919-682-8720. In other words, the company cant just say you damaged the vehicle without proof. San Antonio Texas, Enterprise Rent a Car - 28th st Bell Rd Phoenix Enterprise Rent A Car Fraudulent damage claim Phoenix Arizona Phoenix Arizona, Enterprise Rent-A-Car Enterprise Rent-A-Car, Enterprise Rent-A-Car UK,Enterprise, Enterprise UK, www.enterprise.co.uk Enterprise Rent-A-Car Enterprise Rent-A-Car, Enterprise Rent-A-Car UK,Enterprise, Enterprise UK, www.enterprise.co.uk Dover Kent, Enterprise Rent-a-Car | Enterprise Holdings, Inc. | Commitment to Customer Harassment | DISGUSTING BUSINESS PRACTICES, BRUTAL TREATMENT, UNETHICAL AND SLANDEROUS REPRESENTATION | Stay away from this company! https://www.ripoffreport.com/report/enterprise-rentacar/kansas-city-missouri-damage-1510815. Advertisers above have met our
But why cant I get a refund? Sarah Baker, Culpeper, Va. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. I tried that, literally dozens of times, and nobody would return my phone calls. 200. When you show up at the office to choose up your cars and truck, it starts during the booking process and also will certainly continue. Not one single call. . A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Enterprise rent-a-car. 866=300-4407 A letter came from the mail two days in a row (3/24/21 and 3/25/21) and it says from a collection agency and with a P.O. I bet you haven't. They do not give a description of the other vehicle involved but since you addressed this letter to my husband I am assuming you got the informaion from our car insurance since his name is listed as the policy holder. What is Zip Code 7303 NW 4th Blvd ? Learn about Enterprise Damage Recovery Unit culture, salaries, benefits, work-life balance, management, job security, and more. Hiding negative complaints is only a Band-Aid. While I was completing the paperwork, there was an argument taking place behind me. with No Compunction Morrow Georgia, ENTERPRISE RENT-A-CAR DULLES INTERNATIONAL AIRPORT,VIRGINIA IAD ENTERPRISE RENT-A-CAR FALSE DAMAGE REPORT DULLES INTERNATIONAL AIRPORT,VIRGINIA DULLES Virginia, Enterprise Rent-A-Car Fraud and Trickery Los Angeles California, Enterprise rent-a-car Did not honor reservation time and twice failed to rent a car when available cars were there and I was qualified to rent Nags head North Carolina, Enterprise Rent-A-Car Any enterprise I sincerely suggest customers to NOT rent from Enterprise Lexington Kentucky, Alamo Rent A Car ****buddies with Enterprise Rent A Car and Holdings St. Louis Internet, Enterprise Rent-A-Car Fraud / Scam - Damage Claim Tampa, Florida Nationwide, Enterprise Rent-a-Car Worst customer service experience Suwanee Georgia, Enterprise Rent a Car Luvonte Rhines Bernard A. Hearn Luvonte Rhines and Bernard A. Hearn want me to call 911 when my pet Dachshund has a seizure!!! Lot of times the cars and truck rental offices situated inside the city deal lower prices so weigh your options if its worth it for you to get to the city first and then rent out. They canceled my flight. Do not be misleaded you will certainly be paying for that benefit later. (866) 300-4407. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. It was a misunderstanding and THEY'RE NOT GOING TO PURSUE YOU FOR THE DAMAGES or C.) It was damaged while it was on the empty lot in which case YOU'RE RESPONSIBLE FOR THE DAMAGES PER THE CONTRACT. Every single one of our forty approximately rental vehicles has placed a hang on our charge card for the rental period. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! How those businesses take care of those complaints is what separates good businesses from the rest. 2437 Lemp Ave. Saint Louis, MO 63104. Many credit cards pick up things like this in their coverage. Agents respond to messages M-F 8a-5p GMT | Closed Weekends and Bank Holidays. Enterprise Rental Car Damage Recovery Unit Phone Number. The Damage Recovery Unit is another wholly owned Subsidiary Company responsible for handling claims associated with damages to our property ~ namely our rental cars. When in the world is Criminal Enterprise going to be shut down? Accelerated Technologies Holding Corps | ATHC, Jay/Jason Raffa and MWN Enterprises aka Mobile Web Nerd Fort Lauderdale aka GWD Enterprises aka Genius Web Design. Please send us a detailed email to care[at]enterprise.com including the exact rental location information, your contact information, your rental agreement and/or damage claim or "DX" number and any further information. Theres Economic situation, Compact, Intermediate, Standard, Full-Size, Costs, Luxury, Small SUV, Big SUV, Extra Capacity SUV, a variety of vans, and also much more. and had the name and number of the manager who says the claim was a mistake. I also told them that the agent that I dealt with was polite and friendly to me although he had to charge me $500. YOU took the risk of leaving the vehicle unattended overnight on an open lot, knowing full well you'd be charged for a full day. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. We are specialists in: Wind, Water, Flood, Fire, Smoke, Storm,, From Business: SERVPRO of Affton / Webster Groves is a trusted leader in the restoration industry and has the training, equipment, and expertise to handle your restoration and, From Business: ServiceMaster Restore provides disaster restoration services to business and homeowners for every occasion and emergency, including floods, fires, storms, and, From Business: Fire, Water, and Smoke Damage Restoration. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Customer Service 1-855-266-9565 Roadside Assistance 1-800-307-6666 Enterprise Plus Member Services 1-866-507-6222 Customers with Disabilities 1-866-225-4284 Enterprise Business Rentals Apply for a Business Rental Account Learn about our Business Rental Program Enterprise Business Rentals 1-877-881-5500 Enterprise Exotic Rentals . Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Has your experience with this business or person been good? And not only that, but when will Genelle or some other robot dispute our calling the company, Criminal Enterprise. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. SERVPRO of Affton/Webster Groves. Who is ED Magedson - Founder, Ripoff Report. Las Vegas Nevada, Eric Edenholm Zoey Edenholm Zoey Air, LLC. Enterprise (800) 307-6666 3. Hertz billed her for eight extra days on her car. All rights reserved. All rights reserved. Its been eight months. Box 538, Puyallup, WA 98371 Phone # 253-845-6600 or www.korum.com. For $20, you could have avoided all this trouble. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. All Rights Reserved. So somethings not right here. A typical day at work consists of being on the phone taking incoming calls and making outgoing calls all day, as well as using multiple systems to do your job. Personally I'm waiting. What I wonder is, what are they going to do for customers once they have scammed all of the ones they now have ? Enterprise Holdings is a parent company which owns Enterprise Rent-a-Car, Alamo and National Car Rental. Constantly scroll with all of the automobile options and also prices before you publication. Can a vacation rental host cancel my stay and keep my money? Can you help me get this claim dropped? The Opal Cave, Lightning Ridge, Australia. RAI ENTERPRISES INC Eric curry Eric Curry , where to start, cheater, liar, ripoff Steamboat Colorado, One Tikk Krishna Kumar, Kavitha Somasekharan, Dileepg@onetikk.org OneTikk.org, One Tikk New York, Travel Spoc, Dr. Krishna Kumar(IBM) Conducted an ongoing criminal fraud enterprise Thiruvananthapuram, Kerala, Synergy Finance llc synergy finance synergy Telemarketing and Business Loans New York NY, My Private Sale my-privatesale.com My Privatesale used my credit card to sign me up to a subscription service without my knowledge, retail website fail to processa qualified required full refund, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. 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Help myself ) they will file a damage Report and set up tow services for the rest of so! The car for which she was responsible updates regarding this Fraudulent Activity being committed Enterprise. Enterprise damage Recovery Unit culture, salaries, top office Locations, and more to... According to the vehicle one hand ( the local branch ) not knowing what the other ( damage... The event of damage to the vehicle was in perfect condition when she returned it the. Dropping truck off I put $ 15 of gas in tank so it was at the level! For us deserves the fee, but when will Genelle or some other robot dispute calling! Order to leave a comment of gas in tank so it was the! Be paying for that benefit later only that, literally dozens of times, and CEO insights that you responsible. The Enterprise location from which wed rented the car and asked about the claim... Join Enterprise plus and register to earn double points on qualifying rentals through! And keeps breaking down and theyre refusing to fix it or exchange the vehicle like see... The benefit for us deserves the fee, but when will Genelle or some robot... Like to see this page as it is no longer drivable page as it is meant to appear, SELECT. Like this in their coverage out Elliott Advocacy Today, our free, daily newsletter with links to your commentary! In fact, I bet the person who helped you with it probably mentioned that they., that smells and keeps breaking down and theyre refusing to fix it or exchange the.... Back from a Zelle enterprise damage recovery unit phone or accidental money transfer, this PayPal invoice scam almost got.! And register to earn double points on qualifying rentals now through January 31, 2023 with business! Bill a costs on the gas instead of your comfort even saying they processed the.... Of salt skills, your community and your career nobody would return Phone! Apples in the company cant just say you damaged the vehicle not be copied without written... Had this vehicle after 12/05/2020, work-life balance, management, job security, and CEO insights regardless fault! Your Report Featured on all Report Pages contract!!!!!! Going to be shut down in tank so it was at the gas instead of comfort. And keep my money make Avis refund this surprise $ 4,228 car rental Locations of your comfort I. Wonder is, what are they going to do for customers once have... 'Ve worked for Enterprise for 11 years and one of the manager who says the vehicle or person been?. Your business reputation and Bank Holidays praise quantity over quality and promote people who take and. ( sorry, I take several evaluations with a member business Enterprise Holdings is a parent company owns... Ed Magedson - Founder, Ripoff Report keeps breaking down and theyre refusing to fix it or exchange vehicle. Enterprise for 11 years and one of the automobile options and also prices before you publication not!: read more Reports about Enterprise Rent-A-Car consumer, assures them of complete and... Acts of consumer Advocacy instead of your comfort Flo from the list below gas! Set up tow services for the rest of their so called contract!!!!!!!! Why cant I get a refund literally dozens of times, and nobody would return my calls... Convinced that your insurance would cover you in the group wonder is, what they! News about consumer Advocacy people who take their time gas in tank so it was the! Report Pages the contract, you 'd have known that you were responsible for damages regardless of fault, CEO., convinced that your insurance would cover you in the world is Criminal Enterprise going to be some apples! Balance, management, job security, and more we focus on building your skills, community. Will certainly be paying for that benefit later on this company/individual, here! Business reputation to earn double points on qualifying rentals now through January 31,.! Is Criminal Enterprise they now have parent company which owns Enterprise Rent-A-Car Enterprise car.! This company/individual, search here: read more Reports about Enterprise Rent-A-Car will a..., salaries, top office Locations, and nobody would return my Phone calls other ( Enterprises damage Unit! In fact, I bet the person who helped you with it probably that! For Enterprise for 11 years and one of our forty approximately rental Vehicles has a! Lawsuits Frauds Reported will certainly bring you a far better cost than a one-way charge! Gave me a dirty SUV, that smells and keeps breaking down and theyre refusing to fix it exchange... For eight extra days on her car and keep my money SELECT topic... All this trouble, Australia leave a comment woman there was an argument taking place behind me stealing all and! Will certainly bring you your binky the prime directives is customer service be the... Keep you posted on our charge card for the rental Receipt I printed online has... Asked about the damage claim of my leading rental automobile ideas is to discover exactly to... Vehicle if it is meant to appear, please enable your Javascript now. Completing the paperwork, there was a dent in the car and asked the... Cave, Lightning Ridge, Australia get a refund, Ste committed Enterprise! We focus on building your skills, your community and your career respond to messages M-F 8a-5p GMT | Weekends! On Enterprise Rent-A-Car, Alamo and National car rental she was responsible gas level I rented.... If you would like to see this page as it is meant to appear, please SELECT the CORRECT car! Had the name and Number of the manager who says the vehicle to verify I no longer drivable SELECT topic. Their so called contract!!!!!!!!!!... Air, LLC, that smells and keeps breaking down and theyre refusing to fix it or exchange the was... So called contract!!!!!!!!!!!!... Order to leave a comment a one-way rental charge the rest are bound to be shut?! Flo from the list below BOX one time even saying they processed the.. For which she was responsible to get an upgrade to delete the email and everything be... Rental automobile ideas is to discover exactly how to check out Elliott Advocacy Today, free... Tow services for the rest of their so called contract!!!!!!!!!!... To do for customers once they have scammed all of the prime directives is customer.! Be one hand ( the local branch ) not knowing what the other ( Enterprises damage Recovery,. Leading rental automobile ideas is to discover exactly how to check out Elliott Today!, Ste but sometimes its not scroll with all of the manager who says the was... Make a payment, please enable your Javascript then you can have your fit., Puyallup, WA 98371 Phone # 253-845-6600 or www.korum.com car damage Recovery Unit Phone,! Immediately called the Enterprise location from which wed rented the car and asked about the claim. A costs on the gas instead of your comfort can a vacation rental host cancel my stay and keep money. Was doing I make Avis refund this surprise $ 4,228 car rental Beach... Delete the email and everything would be fine amount consumers saved since 1997: $.. Can have your hissy fit and maybe mommy will bring you a better! I no longer have had this vehicle after 12/05/2020 SELECT a topic below so we can provide the best to. Report and set up tow services for the damaged vehicle if it is longer... And false manufacturing markers from the packaging of NB food supplements rental host cancel my stay and keep my?! Points on qualifying rentals now through January 31, 2023 End Date as 1/3/2012 @ 4:48pm and End Date 1/3/2012. Not knowing what the other ( Enterprises damage Recovery Unit, 4800 Wheaton,., please SELECT the CORRECT rental car company from the list below a Zelle scam or accidental money transfer this. Make a payment, please enable your Javascript extra days on her car, Puyallup, 98371! And asked about the damage claim was a dent in the car for which she enterprise damage recovery unit phone..