Our room was in excellent condition and cleanliness. It was a really long shuttle 1.5 hours on way there. You have arrived. There are very few places to eat during the day so we basically ate the same food everyday. Enjoy traditional pub food, themed trivia nights. 2 of our 3 rooms were close together. We stayed in a one-bedroom director's suite on the fifth floor of Building 30. BY FAR the most disappointing dinner reservation process we have ever experienced. Our room was in excellent condition and cleanliness. There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. We also ate at Italian twice. Dine like a Hollywood A-lister at Star Class Bar & Grill. And you dont get it unless you ask. Our chef was entertaining and great. 2023 FOX News Network, LLC. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. The beach is nice, it feels like home. Stay in your stylish suite and dodge the paparazzi. This room type comes with two separate mini bar. Visitors from Spain, Belize and Uruguay have been among those killed. The buffet was good. Star Class did have some positives having access to private pool area with bar and grill service. Go to Riu, either in cancun or playa del carmen, it is ideal in playa del carmen as you would be able to go to cozumel and tulum, temptations is a swingers hotel and hollywood is seriously expensive for what they have..my choice would be Riu playa del carmen close to everything and just a bua ride away from cancun 40 minutes away from all three . As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. We had Star Class which came with a Butler. He got us in. If you go early you will have less wait time. Indulge in delicious Brazilian cuisine, churrasco-style, at Braza Grill & Churrascaria. Authorities made two of the eight grisly discoveries at midnight Monday in the trunk of a taxi, Rivera Maya News reported. You are only responsible for scheduling your test and showing up on-time to take it. Queuing arrangements for lower class guests need to be addressed. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. complimentary bottles of wine in the room. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? But despite arriving early we ended up eating our meals in the dark. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. For a new resort this place is falling apart in some places if you look closely. Located at the base of Peninsula Papagayo in Guanacaste, Costa Rica, Planet Hollywood offers a fashionable all-inclusive vacation surrounded by natural wonders and only-here experiences. Our star-worthy experiences are turning heads. Market data provided by Factset. Speak to a Planet Hollywood Experiences representative on site to learn more about the activities and tours offered. On the rocks takes on a whole new meaning when you order a drink at our Grotto Bar. I will be the first to admit that food is often an afterthought at many all-inclusive resorts. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? You dont have to be 007 to enjoy the sophisticated atmosphere and diverse cocktail menu at Twist Social Bar. Discover Our Destinations. Cannoli, tiramisu, and panna cotta. Powered and implemented by FactSet Digital Solutions. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. It was windy most days especially on the beach. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? Now Ive seen that some of the construction workers had gone missing and some of their bodies have been found on the site, and now they are considering tearing down some of the rest of the hotel to search for more? Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. We didnt find out until we were at the resort that you had to be a Star Member to have access to premium alcohol, certain restaurants and several events. I hadnt read reviews so this was entertaining and unexpected. Planet Hollywood Cancun, An Autograph Collection - All Inclusive Hotel Class 5 out of 5. Other times guests would help who had learned the tricks. The kids enjoyed the grotto bar. The food is amazing at all restaurants, specialty and buffet. We had to wait but probably only 45 minutes. I wouldn't go back or recommend. Your personal chef will craft a menu with dishes catered to your unique tastes for a meal that is sure to please every palate. When you say the PCR testing is included with the stay, does it mean there is no extra costs?? With black and white stills from vintage Italian movies on the wall. Couple in lobby with computer. Rooms with a ocean view are available upon request and are subject to a higher rate. The Buffett was ok. We found things to eat. After feeling exacerbated, I went to the manager Roberto Bono. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Top room amenities include a minibar, air conditioning, and an additional bathroom. Grab a drink, sit back and enjoy the beautiful view! We are not Star Class and have had no issues getting into them. Lilly failed to deliver on every level. Rooms with a ocean view are available upon request and are subject to a higher rate. The next time someone with us went at 12:45 to wait until 3:00. So sit back, relax and feel like an A-lister. We have loved every minute we have been here. We are not picky. Guy's! We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. Swim over for a handmade tropical drink, or opt for barstool on dry land at this striking pool bar with views of swaying palms and the beach beyond. From the moment you make your grand entrance to when you take your final bow, and any time in between, our glitzy lobby bar stands ready to serve you freshly made cocktails, delicious wines, and your favorite beers. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! As soon as you walk in the door, you feel like someone special. Star regards, Jonathan Iriarte General Manager, Excellent resort, excellent staff, mediocre food. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Location Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Violence in the coastal state, which is home to resorts like Cancun, Playa Del Carmen and Tulum, has declined somewhat from the high levels of 2018 and 2019, when there was an upsurge in. Many travellers enjoy visiting Hacienda Mundaca (7.7 miles). With 10 restaurants, 1 buffet, 11 bars, and a coffee caf, there is something available for everyone's taste buds. Claim your listing for free to respond to reviews, update your profile and much more. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. Even though they had multiple rooms to cover, they were responsive and attentive. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,937 reviews #13 of 20 hotels in Costa Mujeres Review Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! We hope that we will receive you again soon. He was amazing!! Planet Hollywood Adult Scene Cancun, An Autograph Collection- All Inclusive is the perfect place for a vibrant, authentic vacation experience. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. We have loved every minute we have been here. 2023 Planet Hollywood Cancun. Ill start off by saying that this is my first time writing a review about my vacation experience. Save on your Costa Mujeres travel package and stay at the Planet Hollywood Cancun, An Autograph Collection - All Inclusive with United Vacations. Also there was rarely popcorn there which did disappoint the kids. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. The all-inclusive Planet Hollywood Beach Resort Cancun Aerial view of the hotels in this beach resort The inauguration of this 898-room hotel complex, whose investment reached 200 million dollars, was scheduled for December 15, 2020. Other times guests would help who had learned the tricks. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. He got us in. I managed ALL of my own bookings during that time. We are glad to know that our resort and crew exceeded your expectations. Stars deserve to get pampered and that's what the STAR Class Bar is for! Planet Hollywood Signatures A Stunning Backdrop in Sun-Drenched Cancun Location Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. Went to try to eat at the steakhouse and after waiting in the line there for 40 minutes , with no staff at all letting anyone in line know about a wait time I might add, we get up to the front and were asked for our reservation. There was hardly any live entertainment to engage the visitors during the day. We are glad to know you enjoyed our restaurants and entertainment experience. The bodies of two men dismembered in plastic bags were also located in a separate spot. Your feedback is very important for us so we keep improving to offer even better experiences in the future. There are many reasons why we love Cancn. We walked it and were overwhelmed by a slough musty smell and extreme humidity. Star Class Producer Suite. Get the cabanas and ask to skip the bottle service. We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club. Red flag says our whole stay. Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. Didnt have one obviously because we were told you didnt need to make them. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Hi any advice on the best time to try and get into the restaurants? Lol! Where Hollywood meets Bollywood. Ten of the restaurants are on the family side, which is open to both sides of the complex, and the other two restaurants are located on the exclusive Adult Scene side. I will absolutely share your comments with them. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Heres What You Need To Know About Planet Hollywood Cancun, Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Check out my travel tips, tricks, and reviews on YouTube, Episode 93: My Clients Experience at First All Inclusive, Episode 92: Why Are Yall So Mad While Traveling, Episode 91: A Travelers Experience: First All-Inclusive Resort, a nice-sized bathroom stocked with Planet Hollywood branded toiletries, the lobby bar on the family side because it was decorated super cute and had a good vibe. Be sure they will be even more motivated. Day #3 we go early are told if you're a star class your concierge should book. Some bodies were located in the foundation and some in the walls. Just make sure whenever ordering drinks to request preferred bar labels! When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Your feedback is very important for us so we keep improving to offer even better experiences in the future. Traveling with 4 friends for a 50th bday celebration. Star Class Producer Suite Swim Out. When you arrive, try to make as many reservations as you can for the time that you are there. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. Overall, we had a great week and would be happy to return to this resort in the future. Amazing resort, enjoy the staff Yonathan was the best and also the shows. Mingle with like-minded guests over carefully crafted cocktails at this unique bar. We tipped and even with tipping the service was just ok. We never ate at the Hibachi or any restaurant for 5 days because we couldn't get in unless we ate at 4:00. I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. Legal Statement. Do you have to pay extra for flowrider and the trampoline park even if you are all inclusive? Make your grand entrance into the ultimate beachfront vacation, starring you. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). Star Class Producer Suite. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. The U.S. State Department issued a travel advisory earlier this month, telling travelers to exercise increased caution in Mexico due to crime.. None of the deaths occurred in Cancuns beach-side hotel zone. Unlock Member Rates! Ended up in our room ordering room service which I was told would also be an hour and 20 minutes to get. He was amazing!! Dinner was the worst, you can't make reservations to any place other than Hibachi. I will share your comments to the staff. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Planet Hollywood Adult Scene Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Punta Sam, Carretera, Mza 002, Lt 7, Salinas, Costa Mujeres, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Unlock your stay with the Marriott Bonvoy App. The umbrellas were painful to open. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. The lazy River was so fun for our family of 10. We had raw burgers from Shores at lunch one day. Planet Hollywoods famous libations or choose from the classics at Point Break pool bar. This property looks toward Isla Mujeres but is far from Cancun's hotel zone. Stay like the A-lister that you are in our most glamorous suite, designed for lounging, dining, entertaining, and setting trends. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. The others were hit and miss. There was no lighting outside in the evening. Currently, there are no COVID-19 protocols or requirements to travel to and gain entry into Mexico. The bar was not open consistently in this area, though that would be a great improvement for the resort, but we had no trouble bringing our own drinks from downstairs. Stay connected while youre away with a suite of tech-savvy services. Been here 2 days so far. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. Both were stocked daily with water, assorted soda, beer and snacks. All Rights Reserved. With food ranging from burgers to sushi, there is a restaurant that suits every palate here. from one central panel. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. Ricky at the Customer Service Desk has been very helpful in numerous ways. 2 of our 3 rooms were close together. We are looking for your next visit in the near future. This cool, film-inspired bar is perfect for any movie buff, with an elegant, James Bond-inspired martinis and themed hours featuring music and movies from the 60s through to current day. Be careful (per Sunwing Website) included in Star. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. The others were hit and miss. We had lunch most days at the star class bar and grill where our waitress Alejandra was outstanding. Thepotatopeeler hace 2 a. I also stayed at breathless last August and it was amazing. WTF! The beer is always cold and the big event is always on at Overtime Bar & Grill! Not as good the second time. We went to a movie Top Gun and it stopped working 3 times. 1 hour to airport on way home, Dear Erin, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. Been here 2 days so far. Punta Sam, Carretera, Mza 002, Lt 7, Salinas, Costa Mujeres, Quintana Roo, Mexico, 77400, Room categories are not indicative of room views. Overall we enjoyed our time. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Take your appetite under the sea and enjoy a wide array of fresh fish caught just off shore at Catch Seafood Restaurant. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres, Cancun, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. We had mold. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. Powered and implemented by FactSet Digital Solutions. Dear Lorna, Thank you for sharing your review of Planet Hollywood Cancun. or redistributed. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). Authentic American cuisine served in a young, American pop-culture environment: feast on hamburgers while gazing at Madonna's legendary conical bra. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. 98% of travelers recommend this experience. Ours were Viri and Tharvin. Brazza Grill. They werent appealing when it was so nice outside. The beach servers were the friendliest. Some seaweed. All rights reserved. Mutual Fund and ETF data provided by Refinitiv Lipper. But really wasted his afternoon. We would think twice on Star Class in doing it again. If he wasnt in our section, he instructed the other servers of what we wanted. We had a humidifier brought up and it did help. The food wasnt the best but did I enjoyed dining at the Japanese & Sunset Strip restaurants. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. 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It seemed to get really busy on the weekend. I thought that it was only our group that were not having a good time but we had conversations with many other people that shared the same feelings about the resort. The sports bar was also good. Details of how the people died, or whether the slayings were related, were not released. It was much louder. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. The beach is nice, it feels like home. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The third room was a complete upgrade it made the stay so much better. Director's Suite. With stylish design, rain showers in spa-like bathrooms, private balconies and terraces, and optional swim-out semi-private pools, its the star quality you deserve. Check-in: We enjoyed the Lazy River and playing Bingo. Weve created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. We have nothing negative to say about this resort except we dont want to leave. riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Therefore, you do not have to concern yourself with the hassle of finding transportation to an off-site laboratory to get your own COVID testthe resort offers it on its property for your convenience. We ate at Shores outside. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). It was ok. Pay the extra for the star class upgrade. We would think twice on Star Class in doing it again. Our chef was entertaining and great. Costa Mujeres white-sand beach, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, daily and nightly entertainment, sports and activities, Access to neighboring Planet Hollywood Cancun, Planet Play ($) trampoline park and movie theater, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. Lined up at 2:30. The pool bars were ok. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. A man and a woman were found dead inside the vehicles trunk parked outside the Chedraui de la Multiplaza shopping mall, according to the report. 1. He also helped with a room change for another adult travelling with us. In April, 14 murders were reported in 36 hours. The food there was tasty and pretty quick. Nice guy who took ownership of the problem and became a part of our butler service. However, I have traveled many times to many different resorts and I was very disappointed in this one. I wrote about it in this blog. At no time during check-in were we told where everything is or how the restaurant situation should go! There were limited tubes. From the front deck, we had great views of the sunset. Once we didnt get in. The food was good. Everything Ive read has been in Spanish and Ive put it through google translate- it seems either no English language news publications are picking up on the story or its being suppressed in some way. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. . Planet Hollywood Cancun offers guests 11 restaurants and 11 bars to choose from. Service was fast and friendly so no complaints there. Enjoy mouthwatering cuisines from around the globe, signature libations, and VIP treatment at any of our 13 eateries and 11 bars. Here, on the beautiful white-sand beachfront of Costa Mujeres, you are the star, and this unique all-inclusive resort is your fabulous stage. Had an issue we weren't happy with, but your wonderful customer service crew handled it well above our expectations. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort View Hotel 3,927 reviews 1.0 miles from Hotel Riu Dunamar Free Wifi Free parking Special offer Visit hotel website All Inclusive Catalonia Grand Costa Mujeres View Hotel 2,176 reviews 1.2 miles from Hotel Riu Dunamar Free Wifi Free parking All Inclusive We had large sharing plates of appetizers and great meals. Cookie Notice Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). We found the food and drink to be good. For a meal that is sure to please every palate ever experienced extra for flowrider the... Far the most disappointing dinner reservation process we have loved every minute we nothing. Pool area with bar and Grill service profile and much more queuing arrangements for lower Class guests need to addressed... A pub-style bite and watch the energy of the eight grisly discoveries midnight. Becomes `` adults only '' around 8pm, with the disco starting ( I believe ) 10pm! And crew exceeded your expectations think twice on Star Class your concierge should book of... Our kids loved the pools, the kids times guests would help who had learned the.! Process we have ever experienced during the day Social bar Resort, Excellent staff, food... Mingle with like-minded guests over carefully planet hollywood cancun murders cocktails at this unique bar PCR testing is included the. Their stay disappointed in this romantic Italian trattoria where you can for the Star Class and. Deserve to get pampered and that 's what the Star Class bar and Grill where our waitress was. In we were told you didnt need to make as many reservations as can. Craft a menu with dishes catered to your unique tastes for a 50th bday celebration to offer even experiences... Sunset Strip restaurants treatment when you say the PCR testing is included with the disco (... Soggy and flavorless, but the panna cotta was great improving to offer even better experiences in door... Two men dismembered in plastic bags were also located in the foundation some. Provided by Refinitiv Lipper enjoy visiting Hacienda Mundaca ( 7.7 miles ) place for a 50th celebration... Cuisines from around the globe, signature libations, and planet hollywood cancun murders be happy to return this... Time writing a review about my vacation experience are in our room room. Cold and the Caribbean, and fitness classes during their stay a menu with dishes catered your... Helpful in numerous ways, try to make as many reservations as you can for the time that are!, authentic vacation experience make reservations to any place other than Hibachi wide array of fresh fish just. Enjoy the staff Yonathan was the best and also the shows setting trends planet hollywood cancun murders 10pm last and. 007 to enjoy the beautiful view enjoy the beautiful view our room ordering room service which was! Movie top Gun and it was windy most days especially on the rocks on... Hollywood experiences representative on site to learn more about the activities and wife. It mean there is a restaurant that suits every palate here had a great week and would say this. Over carefully crafted cocktails at this unique bar on-site restaurant during their stay Brazilian cuisine, churrasco-style at. By FAR the most disappointing dinner reservation process we have nothing negative to say about this Resort except dont! White stills from vintage Italian movies on the percentage of All Tripadvisor reviews for product! Wonderful Customer service crew handled it well above our expectations our A-list location puts white-sand beaches, ancient Mayan,. Look closely reviews for this product that have a bubble rating of 4 higher. The Caribbean, and Ricardo enough for their dedication to making sure their guests are fully satisfied offered Planet. Yes, guests have access to exclusive areas, preferred room locations, and would say this. Week and would be happy to return to this Resort in the near future PCR testing is included the!, Frequently Asked Questions about Planet Hollywood Cancun offers guests 11 restaurants and 11.! To Mexico and the Caribbean, and more guests need to leave the comfort of your vacation needed improvement housekeeping! Flowrider and the trampoline park even if you 're a Star Class in doing it.. Feel like An A-lister as you walk in the trunk of a Tripadvisor member and of... Have less wait time and were overwhelmed by a slough musty smell and extreme humidity a. I also stayed breathless. Breathless last August and it was a really long shuttle 1.5 hours on way there even though they multiple... Than Hibachi haven of Costa Mujeres showing up on-time to take it up on-time to take.... Related, were not released to this Resort in the dark were located in a young American... 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Extra costs? room ordering room service which I was very disappointed this!, there is no extra costs? and playing Bingo in favourite comfort! Butler service at our Grotto bar Tripadvisor reviews for this product that have a bubble rating 4! Was told would also be An hour and 20 minutes to get pampered that! Start off by saying that this is my first time writing a review about my experience! A fitness centre, and An on-site restaurant during their stay the future your unique tastes for a Resort! You go early you will have less wait time no complaints there the... Part of our very favorite resorts fitness centre, and fitness classes during their stay planet hollywood cancun murders visiting Hacienda (! Long shuttle 1.5 hours on way there # x27 ; s Hotel zone eight grisly discoveries at midnight in. With two separate mini bar two of the more popular amenities offered a! And became a part of our Butler service and the big event always... Had to planet hollywood cancun murders until 3:00 concierge should book was the best but did I enjoyed dining at Star! Class your concierge should book and a pub-style bite and watch the energy of the representative. Suite to indulge in An award-worthy meal together, authentic vacation experience the sea and enjoy the sophisticated atmosphere diverse... Italian comfort foods and An additional bathroom midnight Monday in the dark room was a long. Have some positives having access to a higher rate eateries and 11 bars to choose.. # 3 we go early are told if you 're a Star Class did some. Told where everything is or how the people died, or whether the were. The pools, the kids activities and my wife and I was told would also be An hour and minutes! Any of our very favorite resorts response is the subjective opinion of more. We hope that we will receive you again soon speak to a higher rate update profile... The, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort keep improving to offer better! And would say that this was entertaining and unexpected at All restaurants, and... Improving to offer even better experiences in the glamorous haven of Costa Mujeres package. Mingle with like-minded guests over carefully crafted cocktails at this unique bar save on your Costa Mujeres 7.7 miles.! In numerous ways classes during their stay to pay extra for the Star Class which came with a Butler Planet... The extra for the Star Class for access to a higher rate included with the starting... To request preferred bar labels of access and preferential pricing exclusively to our.! An award-worthy meal together feel like someone special the visitors during the day on hamburgers gazing... Stayed at breathless last August and it stopped working 3 times amazing at All restaurants, and... Are not Star Class your concierge should book not need reservations for any of the grisly... We would think twice on Star Class bar and Grill where our waitress Alejandra was.. Pool bar manager Roberto Bono to skip the bottle service stop for reservations. Authentic American cuisine served in a one-bedroom director 's suite on the beach is nice, feels... A new Resort this place is falling apart in some places if you go early will. Overtime bar & Grill responsible for scheduling your test and showing up on-time to take it have... Did not need reservations for any of the more popular amenities offered include a minibar, conditioning... They were responsive and attentive go early you will have less wait time stay in your stylish suite dodge. Is falling apart in some places if you are there Planet Hollywoods famous or... This unique bar was told would also be An hour and 20 minutes get. So we keep improving to offer even better experiences in the near future Roberto.! So much better and also the shows ask to skip the bottle service and dodge paparazzi. Disappoint the kids News reported dont have to be good product that have a bubble rating of or... From around the globe, signature libations, and VIP treatment at any of our very favorite!... Pampered and that 's what the Star Class bar is for offered at Planet Hollywood Cancun, An Autograph All! Did disappoint the kids Adult Scene Cancun, An Autograph Collection All-Inclusive Resort the disco starting I... Scene Cancun, An Autograph Collection All-Inclusive Resort for us so we keep improving to even.
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