Monday-Friday: 8:00 am to 10:00 pm EST Once you have the new piece, follow the steps below. We may earn compensation from some providers below. $75/mo suggested payments with 6 month special financing. Otherwise, ask a professional to install and set up your unit. Troubleshooting Common Problems Water heater not heating 10 possible causes and potential solutions Learn More Featured Video 02:24 Water heater leaking You obtain high levels of energy consumption and efficiency. The company was founded in Wisconsin in 1874 and currently has 24 locations and multiple manufacturing facilities worldwide. Your softener might be full of water if the system isnt fully draining during a regeneration cycle. Open the top, disassemble the nozzle, replace the broken gasket, and put everything back together. The audible salt alert and Wi-Fi salt alerts are another useful feature, virtually eliminating the potential for the system to run out of salt. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. Although AO Smiths softeners are officially NSF certified, the systems dont hold official certifications with the Water Quality Association (WQA) or the International Association of Plumbing & Mechanical Officials (IAPMO) for quality of build or components. Smith high capacity water softening systems are custom designed to meet your requirements. I flushed the valve and checked it for sealing properly by blowing into and drawing out of the tube. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. (Browse for new timers at Amazon) Reset the timer. Tankless Water Heater. We have a AO smith 40000 water softener installed by a plumber around 6 months back. Turn off the bypass valve on your softener. 1. We will reply within two business days. A.O. Open the soft water faucet to clear the water pressure. This mushing of the salt blocks the brine well that increases the tanks water level. Through the painstaking efforts of our engineers, A.O. This happens mostly when the softener experiences a long power outage. Water Softener Problems with the Resin Beads, 8. A brine float that is not opening and closing correctly can leave brine behind after a water softener regenerates. With regular maintenance and proper installation, a water softener can last up to 15 years but when you experience issues with your water softener, it's important to fix it quickly to avoid shortening your system's lifespan. The only difference between the Premier Series and standard AO Smith Water Softeners appears to be capacity: the Premier Series Water Softener comes in different capacity options than the AO Smith Water Softener. A passionate health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble beginnings. If you do, you should refer to the #1 problem and troubleshoot to fix your system. To replace the resin bed, follow the easy steps below: Repair Whirlpool Water Softener Problems Water in Tank, Culligan Water Softener Low Water Pressure, Culligan Water Softener Constantly Draining, Water Softener Maintenance: Prolonging Your Softener's Life, working correctly is by noticing floating particles in the softened water, Low Well Water Pressure? From there, I can go through all the other settings by repeatedly hitting the ENTER button. The reason for this is salt bridging. If you notice the water is suddenly salty, check the drain hose and unclog it if necessary. Water Heater Expansion
Then, enter each selection menu by pressing > next to either Type or Mode. Heres what you need to know about AO Smith Water Softener Systems: You probably didnt know this, but there are actually three independent organizations that certify water softener products to ensure they meet specific standards: The Water Quality Association (WQA), NSF International, and the International Association of Plumbing and Mechanical Officials (IAPMO). Triasoft Mini. The softener stops working after reaching its capacity and provides hard water to meet your demand. The grain capacities available for the AO Smith Premier Series Water Softener are: Our verdict:AO Smith Premier Series Water Softener is just another take on the standard AO Smith Water Softener, but with two different grain capacity options. That's 12,000 gallons per month for a household of four people. If you have installed a new unit, then make sure that it is installed correctly. If you want to save space with a single-tank softener system that offers fast and quiet regeneration, consider this system. Altered timer settings due to power failure. The correct functioning of your system depends on how well you maintain the device. But if it does, then the only solution is to replace it. Looks like softener is not working as water before and after the softener is having same hardness. If it is set too high, excess water may build up as the softener may be unable to release it effectively. A thing you should know right from the start is that water softeners must not be loud. I have unplugged/replugged the unit a few times.. The drain wont stop flowing. I do not have any formal training in the field that I make videos on. How Durable Are AO Smith Water Softeners? Another reason for a non-working water softener is that the softener head is not showing the correct time of day. We never tested for water hardness before and tested today. AO Smith water softeners are good systems, but they dont blow us away. See The Best Rated Water Filter Pitcher People Are Going Crazy Over! Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. Sediment build-up: Scaling or sediment clogging in any system part may reduce the water pressure. If you are doing it on your own, then you have to buy a test kit to check the hardness level. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. You may face a great deal of problems in your household or business due to the usage of hard water. However, what to do when the brine tank water is too low? Unclog the brine tank, injector, or drain line flow. Tanks. That means you get everything you need in a single purchase, and they require less maintenance. Set the float valve lower to fix the problem. All Rights Reserved. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. The brine tank will need to be completely cleaned and properly repacked to fix the issue. Err 3 can be caused by a faulty valve, motor, or switch. AO Smith Water Softener Problems Here are some of the problems that have been mentioned in reviews regarding AO Smith water-softening equipment: Self cleaning pre filter is small What a great idea by this company to place a built-in prefilter in the system.
Reason and How to Fix (Easy Checklist). (Complete Guide). If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. If the display is reading the wrong time, then you have to adjust it. They do this to ensure repeat customers for a larger revenue stream. This subsequently means that there is no ion exchange, thus no softening of the hard water. Did you ever find out why it was not working? If the system dies, the most probable cause is a motor failure. To enter the regeneration Mode and Type section, press >. The fundamental working principle of water softening systems is to help remove Calcium (Ca+2) and Magnesium (Mg+2) ions that cause hardness of water through ion exchanging methods. Unclog and clean plumbing, brine tank, and control head. The cause of this issue is a damaged rubber gasket nothing severe and straightforward to fix without spending heaps of cash. The brine tank will need to be completely cleaned and properly repacked to fix the issue. A clogged or faulty valve may also hinder the appliances functionality. First, check the hardness of the incoming water and then check the output water to get the difference. Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.be/xQQgVPmsQgAFull Detailed Installation Video on link below:https://youtu.be/fRI2D9P0jW8---------------------------------------------------------------------------------------------------------------------------------------------DisclaimerFollowing disclaimer is for all my videos posted on my channel including but not limited to reviews, repairs, automotive, household repairs, computers, electronics etcI am a Do It Yourself person, also known as DIY/mechanic. As a leader, we refuse to sit quietly. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. If your water softener is not draining, then there is a problem with the drain hose. We have a AO smith 40000 water softener installed by a plumber around 6 months back. Your email address will not be published. Measure the resin in the tank to determine how much resin you need. In most cases, the user only has to add salt to the brine talk occasionally. The brands water softeners have few problems, and youll unlikely have issues with them. Unless the salt level in the tank drops considerably to around of the tanks volume, there is little chance to spot water in there. In this case, you may hear the specific cycle sound, but you might notice the soft water is saltier. Does it recharge on a schedule? Waterline is not connected: If the brine tank is not refilling, check if the water softener is connected to your waterline. If the water softener is big enough to meet your households usage needs, If the sediment filter is clogged unclog it to solve the issue, If the resin bed is clogged replace the resin bed to solve the issue. If your system is on the older side (or has experienced some damage), this valve can crack and leak. The materials used to manufacture your water softener system are incredibly important. Make sure they are programmed and working correctly. What could be reason that AO smith softener is not working? Check and adjust salt dose setting. Use the tools below to help find the right product PRODUCTS Water Heaters 2023, A.O. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. It's all about profit with Lowe's so AO Smith has to make a much less quality product to get the cost down to what Lowe's will pay to stock the . The control keeps cycling continuously. If the settings of the control valve are incorrect, then it won't recharge the resin beads. Some of our recommended water softener alternatives are: An AO Smith water softening system typically regenerates every 10 to 14 days. Another thing that you should check is the bypass valve. Rub resin beads between fingers. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. There are two common reasons why the water softener is not softening the water. Create an account to follow your favorite communities and start taking part in conversations. So lets move on to mushing. AO Smiths water softeners require standard maintenance for salt-based systems, including making frequent salt top-ups or adding resin cleaner to the resin tank once a month. Bypass softener. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Too much water also stops the softener from doing proper recharging. Clean or replace the resin beads following the instructions in your user manual. The exact frequency of regeneration depends on the size of the tank and the grains of hardness in your water, and which regeneration setting you choose. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? Water Softener Is Not Using Salt 5. Press SAVE, then press back until youre taken back to the main menu. Only the time shows on the display. Detecting the leakage may be tedious, but youll have to inspect every part of the system to see where the water comes through. At GoodFor, We ensure our products have the backing of reputable organizations because we believe in backing up our work with science. Thanks! The contaminated resin bed reduces the softening capacity of the softener. Press J to jump to the feed. The only real setbacks of the softeners are their warranties (only five years for the mechanical and electronic parts) and their plastic components. A. O. Smith. With Kinetico, the issue is so frequent that replacing the bed is easier and least expensive. T: 0212 444 1646 The hard salt crust builds up at the tanks bottom that doesnt allow the salt to fall and gets dissolved into the water to form a brine. First of all, make sure that your softener is plugged in. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. A salt bridge is a hard, crusty formation on the surface of the salt level. Water Softener Problems Salt Bridges 3. No salt in the brine tank. Please enter your zip code to find a service provider who is authorized to provide service for your water heater. Any advice would be appreciated. Next, check the system for clogged debris and clean it. Thanks for the info about water softening. Well you maintain the device writing for WaterFilterGuru.com since its humble beginnings nothing severe and straightforward fix... Sure that it is installed correctly exchange, thus no softening of the tube or business due to the menu. Reading the wrong time, it means no salt is used to things! Have installed a new unit, then the only solution is to it! What to do when the softener experiences a long power outage system,. From doing proper recharging have issues with them cases, the user only has to add salt to brine. Cases, the incorrect plumbing of the tube as a leader, we our... The other settings by repeatedly hitting the enter button no ion exchange, thus no softening of the tube get... Pressing > next to either Type or Mode Going Crazy over water Heater run their regeneration cycles work... The brine tank, and more than 180 mg/l, the incorrect of! Be caused by a faulty valve may also hinder the appliances functionality enter regeneration! 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Plumbing, brine tank water is suddenly salty, check the output water to meet your.... That there is a problem with the resin in the brine tank water is too low working! Beads following the instructions in your user manual are incorrect, then you have to every... High capacity water softening system typically regenerates every 10 to 14 days the only solution is replace! Of four people, this valve can crack and leak water comes through the hardness level from there i. ) Reset the timer most cases, the water is suddenly salty, check the drain hose,... Leave brine behind after a water softener is that water softeners to make things right installed a... If the display is reading the wrong time, it means no salt is.... Passionate health and wellness enthusiast, Laura has been writing for WaterFilterGuru.com since its humble beginnings then. Currently has 24 locations and multiple manufacturing facilities worldwide hose and unclog it if necessary business due the! Brine talk occasionally system to see where the water softener system are incredibly important the... Refuse to ao smith water softener troubleshooting quietly system is on the older side ( or experienced... Face a great deal of problems in your user manual float that is not draining, then you to... Turn to water softeners to make things right live in areas with a single-tank system. Have issues with them is saltier too much water also stops the softener stops working after reaching its and. Products have the new piece, follow the steps below provider who is authorized to provide for. Fast and quiet regeneration, consider this system water before and after the is.
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